Natlink

Troubleshooting

  • When starting Dragon with NatLink Cannot load compatibility module support (GUID = {dd990001-bb89-1d2-b031-0060088dc929})
    1. Install Microsoft Visual C++ 2010 Service Pack 1 x86
    2. Reboot PC
    3. Register regsvr32 manually on the natlink.pyd from an admin command prompt. Detailed information on Natlink's Troubleshooting Page.
  • Running “Configure NatLink via GUI” does not bring up the settings window - try running the program as an administrator:
    1. Open an administrator command prompt by searching for “cmd” in start and either right click, run as administrator or ctrl-shift-enter.
    2. Change directory to the folder where start_configurenatlink.py was installed. This is likely to be C:\NatLink\NatLink\confignatlinkvocolaunimacro so the command would be cd C:\NatLink\NatLink\confignatlinkvocolaunimacro.
    3. Run python start_configurenatlink.py.
  • To fix ImportError: No module named win32con Package win32con is out of date or not installed. Try pip install pywin32 Alternatively if the error persists use the Windows installer

  • To fix lost sys.stderr For Caster must use pywin32 for system wide features, such as registering COM objects or implementing Windows Services, then you must run the following command from an elevated command prompt: python C:\Python27\Scripts\pywin32_postinstall.py -install

  • To fix ImportError: cannot import name RuleWrap You likely either have the wrong version of Dragonfly installed, or don’t have it installed at all. RuleWrap is a Dragonfly import. Try pip uninstall dragonfly (it's okay if it doesn't find the package) then pip install dragonfly2.

  • To fix ImportError: DLL load failed: %1 is not a valid Win32 application. You’re most likely using the 64-bit version of Python or 64-bit Python library.
    1. Uninstall Python 64-bit and delete C:\Python27 to remove any extraneous libraries.
    2. Then install or reinstall Python v2.7.X 32-bit

  • To fix UnicodeDecodeError: 'ascii' codec can't decode byte 0x83 in position 52: ordinal not in range(128)when trying to use words.txt.

    Dragonfly out of date or you're using the old dragonfly not dragonfly2 package. Run the following in command prompt one at a time.

    1. pip uninstall dragonfly to check and remove the old dragonfly package.
    2. pip install dragonfly2 or pip install --upgrade dragonfly2 to install or update Dragonfly

As Needed

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